For product order inquiries:                                                   Phone:  650 566 8353     Fax: 650 566 8355 customerservice@labelledayspas.com

For spa appointments in San Francisco:                         Phone: 415 433 76 44

For spa appointments in Stanford, Palo Alto:                 Phone: 650 326 8522

For spa appointments in Town & Country, Palo Alto:     Phone: 650 327 6964

For customer service related to spa services or products,  please phone your local spa manager or email our corporate office at service@labelledayspas.com

Shipping Options

All weekday orders are processed within 24 hours of receipt. Next Day orders must be placed before 2:00pm PST to ensure next-day delivery. Orders placed on Saturdays and Sundays are processed on Mondays.

Orders are shipped via UPS (gift certificates and products) and USPS* (gift certificates only) in accordance with the currently published rates. Please allow 2 to 7 business days for delivery. At this time, UPS can only deliver to addresses located in the United States (no P.O. boxes).

* We do not recommend this method of shipment since it is not traceable. If the gift certificate is lost, the customer must contact customerservice@labelledayspas.com. The customer service department will issue a replacement certificate that must be picked up onsite from one of our spas. Replacement certificates will not be mailed.

Payment Options
We gladly accept American Express, Visa, MasterCard, Discover and JCB for processing your orders over the Internet. If you prefer to pay by check or money order, please send your payment along with your order information to:

LaBelle Day Spas & Salons
Mail Order Division
929 High Street
Palo Alto, CA 94301

Make checks payable to LaBelle Day Spas & Salons.

International Orders
We regret that we cannot process orders outside of the United States online. Please call (650) 321-3915 or email to arrange for an international shipment of your product or gift card.

Sales Tax
We are required to collect sales tax for product purchases by California residents. If you are shipping to other destinations, you will not be charged this tax.

Returns Policy
LaBelle has a 30-day return policy for products ordered from our Web site. Returns must be less than 25% consumed. Products purchased from our spas may not be returned to the online department. Products purchased from our Web site may not be returned in our spas. If for any reason you are not happy with our products, please send them back to the address below. Please pack them securely and include a copy of the order processing number, as well as the reason for the return. Upon receipt, we will promptly credit your account.

LaBelle Day Spas & Salons
Mail Order Division
929 High Street
Palo Alto, CA 94301

Appointments
We regret, we cannot currently book, change or cancel appointments online.